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Legal Policies – Subaru Short Code Service
The Subaru Short Code Service (“the Service”) offered through short code 48700, as well as linked web pages and content provided therein, is owned in whole or in part by DCI Marketing Inc. under license from Subaru of America Inc. (“Subaru”). Portions of the content may be owned directly by Subaru. In addition, portions of the Service may be provided by Twilio Inc. (www.Twilio.com). Therefore, by using the Service, you are agreeing to the following DCI Short Code Terms of Service and DCI Privacy Policy, as well as the Twilio Privacy Policy. If you do not agree to these Legal Policies, text STOP to 48700 and cease use of the Service.
DCI Short Code Terms of Service
These are the terms of service for the Short Code service offered through the short code 48700 regarding information about Subaru vehicles. Please read these terms and conditions of use and service carefully. THESE TERMS OF SERVICE MAY HAVE CHANGED SINCE YOUR LAST VISIT TO THIS PAGE OR USE OF THE SERVICE.
These Terms of Service (the “Terms”), create an agreement between DCI Marketing Inc. (“the Company) and individuals that access and use the Service, directly or indirectly (“Customer”, “You” or “Your” and terms of similar meaning).
The Service is provided in part using third-party technology provided by Twilio Inc. and administered by the Company to provide you information regarding Subaru vehicles, events, and related information. Content sent through the service is provided for informational purposes only, and is not binding. Vehicle pricing and information can change at any time, and must be confirmed at the time of purchase.
This service will provide opted in users with a link to a microsite for more information on content found on SubaruTV.
When you opt-in to the service, we will send you an SMS message to confirm your signup.
You can cancel the SMS service at any time. Just text STOP to 48700. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If at any time you forget what keywords are supported, just text HELP to 48700. After you send the SMS message HELP to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
We are able to deliver messages to the following mobile phone carriers:
Major carriers: AT&T, Verizon Wireless, Sprint, and T-Mobile USA.
Minor carriers: Aio Wireless, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Boost Mobile, Carolina West Wireless, CellCom, Cellular One of East Central IL (ECIT), Cellular One of Northeast Arizona, Cellular One of Northeast Pennsylvania, Chariton Valley Cellular, Cricket, Coral Wireless (Mobi PCS), Cross, C-Spire (CellSouth), Duet IP (Maximum Communications New Core Wireless), Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Google Voice, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Metro PCS, Mosaic (Consolidated or CTC Telecom), MTA Communications, MTPCS (Cellular One Nation), Nex-Tech Wireless, Panhandle Communications, Peoples Wireless, Pine Cellular, Pioneer, RINA, Sagebrush Cellular (Nemont), SI Wireless/Mobile Nation, Simmetry (TMP Corporation), SouthernLinc, SRT Wireless, Thumb Cellular, Union Wireless, United Wireless, U.S. Cellular, Viaero Wireless, Virgin Mobile, and West Central (WCC or 5 Star Wireless).
Please note that carriers are not liable for delayed or undelivered messages that are sent by Us or by You. We therefore do not guarantee that you will receive every message sent by us, nor that we will receive every message sent by you.
Alerts sent via SMS may not be delivered to You if Your mobile phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond United States Carriers’ control may interfere with message delivery, including the customer’s equipment, terrain, proximity to buildings, foliage, and weather. You acknowledge that some messages might not be timely received (or not received at all) and that United States Carriers do not guarantee that alerts will be delivered.
Message and data rates may apply for any messages sent to you from us and to us from you. You will receive 1 message per enrollment from us. If you have any questions about your text plan or data plan, it is your responsibility to contact your wireless provider. For all questions about the Service, you can send an email to SubaruTV@dciartform.com.
If you have any questions regarding privacy, please review our privacy policy, below.
DCI Short Code Privacy Policy
The Service is provided using third-party technology provided by Twilio Inc. (“Twilio”). The Twilio application and the associated Twilio website available at www.twilio.com are owned and operated by Twilio Inc. and not DCI Marketing Inc. (“DCI”) and/or Subaru. This Privacy Policy is intended to inform you of Twilio and DCI’s policies and practices regarding the collection, use and disclosure of any information you submit using the Service. This includes Personal Information, which is information about you that is personally identifiable such as your name, e-mail address, user ID number, and other non-public information that is associated with the foregoing, as well as Anonymous Information, which is information that is not associated with or linked to your Personal Information and does not permit the identification of individual persons.
User Consent
By accessing or otherwise using the Service, you agree to the terms and conditions of this Privacy Policy and the Twilio Privacy Policy. Your Personal Information may be processed by us in the country where it was collected as well as other countries (including the United States) where laws regarding processing of Personal Information may be less stringent than the laws in your country.
Regarding Children
Children under the age of 13 are not permitted to use the Service and we do not intentionally collect or maintain Personal Information from those who are under 13 years old. Protecting the privacy of children is very important to us. Thus, if we obtain actual knowledge that a user is under 13, we will take steps to remove that user's Personal Information from our databases. We recommend that children between the ages of 13 and 18 obtain their parent's permission before submitting information over the internet. By using the Service, you are representing that you are at least 18 years old, or that you are at least 13 years old and have your parents' permission to use the Service.
Collection and Use of Information
Personal Information
In general, we collect Personal Information that you submit to us voluntarily through the Service, including your phone number. We also collect information regarding your interaction with the Service, e.g., post-response conversions and site tracking and analytics when you visit one of our web sites through a link provided by the Service. If you choose to sign up to receive information about products or services that may be of interest to you, we will collect your email address and related information provided at that time. Additionally, we collect any information that you voluntarily enter, including Personal Information, into any interactive content areas of the Service.
Personal Information from Other Sources
We may receive Personal Information about you from other sources with which you have registered, companies who we have partnered with (collectively, Partners) or other third parties. We may associate this information with the other Personal Information we have collected about you.
E-mail and E-mail Addresses
If you send an e-mail to us, or fill out a Feedback form through the Service, we will collect your e-mail address and the full content of your e-mail, including attached files, and other information you provide. We may use this e-mail address to contact you, for things such as notifications and other related information. You may indicate your preference to stop receiving further promotional communications as further detailed below.
Information Collected Via Technology
As you use the Service, certain information may also be passively collected and stored on our or our service providers' server logs, including your Internet protocol address, browser type, and operating system. We also use Cookies and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and the solutions and information for which you searched and viewed, or on which of the advertisements displayed on the Service you clicked. This type of information is collected to make the Service and solutions more useful to you and to tailor the experience with the Service to meet your special interests and needs. An Internet protocol address or IP Address is a number that is automatically assigned to your computer when you use the Internet. In some cases your IP Address stays the same from browser session to browser session; but if you use a consumer internet access provider, your IP Address probably varies from session to session. For example, we, or our service providers, may track your IP Address when you access the Service to assist with ad targeting. Cookies are small pieces of information that a website sends to your computer's hard drive while you are viewing a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience with the Service. Persistent Cookies can be removed by following your Internet browser help file directions. In order to use our services offered through the Service, your web browser must accept Cookies. If you choose to disable Cookies, some aspects of the Service may not work properly, and you will not be able to receive all our services. We may also enable advertisers and ad servers to promote third-party products and/or services by placing advertisements on the Service. These advertisers and ad servers may use Cookies and/or Web Beacons (which are usually small, transparent graphic images) in order to monitor information related to served advertisements. Clicking on such advertisements will direct you to the website of a third-party and the advertiser. This Privacy Policy does not cover the privacy practices of any advertisers or ad servers.
Use and Disclosure of Information
Except as otherwise stated in this Privacy Policy, we do not generally sell, trade, rent, or share the Personal Information that we collect with third parties, unless you ask or authorize us to do so. In general, Personal Information you submit to us is used by us to provide you access to the Service, to improve the Service, to better tailor the features, performance, and support of the Service and to offer you additional information, opportunities, promotions and functionality from us, our partners or our advertisers at your request. We may provide your Personal Information to third-party service providers who work on behalf of or with us to provide some of the services and features of the Service and to help us communicate with you. Examples of such services include sending email, analyzing data, providing marketing assistance, processing payments (including credit card payments), and providing customer service. We require our third-party service providers to promise not to use such information except as necessary to provide the relevant services to us. We may share some or all of your Personal Information with our third-party partners, those with whom we have a co-branding or promotional relationship, or other third-parties about whom you are otherwise notified and do not request to opt out of such sharing. This Privacy Policy does not cover the use of your personally identifiable information by such third-parties. We do not maintain responsibility for the manner in which third parties, including, without limitation, social networks, other partners and advertisers, use or further disclose Personal Information collected from you in accordance with this Privacy Policy, after we have disclosed such information to those third parties. If you do not want us to use or disclose Personal Information collected about you in the manners identified in this Privacy Policy, you may not use the Service. We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) to protect and defend our rights or property, you, or third parties. You hereby consent to us sharing your Personal Information under the circumstances described herein.
Third Party Sites and Advertising
The Service may contain links to other websites. Please be aware that we are not responsible for the privacy practices or the content of such other websites. We encourage our users to read the privacy statements of each and every website they visit. The ability to access information of third-parties from the Service, or links to other websites or locations, is for your convenience and does not signify our endorsement of such third-parties, their products, their services, other websites, locations or their content.
Your Choices Regarding Your Personal Information
We offer you choices regarding the collection, use, and sharing of your Personal Information. When you receive promotional communications from us, you may indicate a preference to stop receiving further promotional communications from us and you will have the opportunity to opt-out by following the unsubscribe instructions provided in the promotional e-mail you receive or by contacting us directly (please see contact information below). Despite your indicated email preferences, we may send you administrative emails regarding the Service, including, for example, administrative confirmations, and notices of updates to our Privacy Policy if we choose to provide such notices to you in this manner. You may request deletion of your Personal Information by contacting us at SubaruTV@dciartform.com, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request, only after we have fulfilled such requirements). When we delete Personal Information, it will be deleted from the active database, but may remain in our archives according to our established backup retention policies.
Feedback
If you provide feedback to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with your Personal Information. We will collect any information contained in such feedback and will treat the Personal Information in it in accordance with this Privacy Policy. You agree that any such comments and any email we receive becomes our property. We may use feedback for marketing purposes or to add to or modify our services without paying any royalties or other compensation to you.
Security
We are committed to protecting the security of your Personal Information. We use a variety of industry-standard security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. Even though we have taken significant steps to protect your Personal Information, no company, including us, can fully eliminate security risks associated with Personal Information.
Contact and Revisions
If you have questions or concerns about our Privacy Policy, please contact us at: SubaruTV@dciartform.com. This Privacy Policy is subject to occasional revision at our discretion, and if we make any substantial changes in the way we use your Personal Information, we will post an alert on this page. If you object to any such changes, you must cease using the Service. Continued use of the Service following notice of any such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
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